A new department was set up to promote economic development and regeneration in the city. After 1 Year in operation the departments manager decided that the key activities need to be analyzed to identify opportunities for improving service delivery. Clara decided that 5 activities need to be identified to give the staff a good understanding of the key activities in the department.
The value added activities identified. Details of the key activities identified are given:
that 5 activitia need to be identified to give the staff a good understanding of the key activities in the department, The value added activities identified. Details of the key activities identified are given: Activity Brief description Requests for information Information packs have been prepared for telephone enquiries from businesses or letters to standardize the response to requests for information Request for infomation Information packs are provided giving details of labor market, from developers training, financial information and further contracts, Project management and The department develops and manages a wide range of development projects including environmental improvement, seminars, and joint venture developments. There is a lot of time taken by preparing reports for committees, Policy development A policy contribution includes work for different bodies such as the government department Work for other council It is difficult to define a typical request for information but department generally cach request involves a similar amount of activity. Cost drivers and the first 12 months the total annual staff related cost for the department is $500.000 Activity Cost driver Estimated percentage of department's total hours by activity Requests for information Number of requests for information 30 from businesses from businesses Request for information Number of requests for information 20 from developers from developers Project management and Number of requests for committee 30 development reports Policy development Number of request for policy input 15 Work for other council Number of requests for information 5 department or analysis Only staff related costs in this calculations as this represented approximately 80s of total costs. Cost driver Estimated annual Estimated annual volume minimum volume maximum Number of requests for information from 500 600 businesses | Number of request. Tor information Trom 200 Number of requests for committee on Number of custom pallen nur Number of request for mfomation analysis that 5 activitia need to be identified to give the staff a good understanding of the key activities in the department, The value added activities identified. Details of the key activities identified are given: Activity Brief description Requests for information Information packs have been prepared for telephone enquiries from businesses or letters to standardize the response to requests for information Request for infomation Information packs are provided giving details of labor market, from developers training, financial information and further contracts, Project management and The department develops and manages a wide range of development projects including environmental improvement, seminars, and joint venture developments. There is a lot of time taken by preparing reports for committees, Policy development A policy contribution includes work for different bodies such as the government department Work for other council It is difficult to define a typical request for information but department generally cach request involves a similar amount of activity. Cost drivers and the first 12 months the total annual staff related cost for the department is $500.000 Activity Cost driver Estimated percentage of department's total hours by activity Requests for information Number of requests for information 30 from businesses from businesses Request for information Number of requests for information 20 from developers from developers Project management and Number of requests for committee 30 development reports Policy development Number of request for policy input 15 Work for other council Number of requests for information 5 department or analysis Only staff related costs in this calculations as this represented approximately 80s of total costs. Cost driver Estimated annual Estimated annual volume minimum volume maximum Number of requests for information from 500 600 businesses | Number of request. Tor information Trom 200 Number of requests for committee on Number of custom pallen nur Number of request for mfomation analysis
