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A nurse manager witnesses a nurse having a conflict with an assistive personal (AP). Which of the following actions should the nurse manager take first?

A nurse manager witnesses a nurse having a conflict with an assistive personal (AP). Which of the following actions should the nurse manager take first? Provide training to recognize conflict resolution styles. Clarify the role responsibilities with the nurse and AP. Suggest using face-to-face communication to work out the conflict. Identify the origin of the conflict to promote collaboration

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