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A one hour response time and a four hour window to resolution is part of a: a . SLA b . SOW c . RFI
A one hour response time and a four hour window to resolution is part of a:
aSLA
bSOW
cRFI
d Managed services
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Data Visualization A Practical Introduction
Authors: Kieran Healy
1st Edition
0691181624, 978-0691181622
