A pizza store is staffed by two employees: a pizza chef and assistant. I t has an oven that can bake up to four pizzas at a time. The transformation process (sequence of steps) followed at the store is as follows:

Task Minutes Who

Take the order 1 Assistant

Make the crust 3 Chef

Prepare and add ingredients 2 Chef

Bake the pizza 24 Oven

Cut pizza and box the order 1 Assistant

Take payment 1 Assistant

Assumption: each order is for one pizza and that pizzas can be added to the oven anytime during the cooking cycle.

a) What's the capacity of this process in terms of orders per hour?

b) What is the bottleneck in this process?

c) What's the throuhgput time?