A portion of the JAD session follows: Jill: I'm really excited about this new opportunity. I hope to recruit some top-notch training professionals for the new group. I hope we can launch a major marketing effort early next year. By the way, I like the name TIMS - it stands for training information management system. I want Amy to put all existing SCR clients on a special e-mail list so they will be the first to get announcements about new course offerings. The TIMS system should manage students, courses, and instructors. We should build a master list of courses, students, and instructors -- some of them also might be SCR employees who have a dual role. The system should track registration, right up to the day that the course is held. Corporate courses don't depend on size -- that is determined by the contractual arrangement we have with the client. Courses that are open to the public, however, will require a minimum size in order to conduct the class, as well as a maximum number of students. For now, we want the administrative support group to handle the training information system. They have the current records, and they can coordinate the administration while we focus on developing and marketing the courses. I've cleared that approach with Robert Stacy. His only concern is the workload. If we reach a point where Sandy can't handle the volume, we'll have to create a new training coordinator position; we should figure that into the cost of the new system, along with facilities, salaries, and systems development costs. I'll meet with the executive committee and the accounting people to come up with projections for the other costs and benefits. Sandy, do we have records for former students? Sandy: I found that we do have some records, but the information is not well organized. Starting in August, I developed a simple database and I have that information for August and September. By the way, August was a little quiet, but September was a fairly typical month for our corporate training activity. Jill: Can we use any of that as a model for the new system? Sandy: To be honest, no. The new system should resemble a registration system that a school would use. We'll have to produce transcripts and verify records for former students. I'll work on a possible list of data items for courses and students, but I'll probably need some help from the systems group. Dave: No problem, Sandy. Let's get together and work on it this afternoon. We can build a model and begin to document the data requirements.