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A project is being planned for the provision of a specialist product help desk for three product lines. The plan has identified a range of

A project is being planned for the provision of a specialist product help desk for three product lines. The plan has identified a range of activities labelled from A to N as follows. The initial activities A, B, C, and D are in parallel. Activities A, B, and C provide technical documentation for each line. Activity A has a duration of 5 days. Activities B and C have durations of 6 days each. Activity D is the staff recruitment process and has a duration of 30 days. Activity E depends on activities A, B, and C. Activity E provides workflow instructions for the product lines and has a duration of 3 days. Activities F, G, and H run in parallel and provide online software for the product lines and are dependent on activity E. Activities F and G have durations of 6 days each. Activity H has a duration of 9 days. Activity I provide third-party data from an external supplier and is dependent on activity F. Activity I have a duration of 4 days. Activity J provides in-house data and is dependent on activities G and H. Activity J has a duration of 2 days. Activities K and L run in parallel and depend on activity I, they provide legal and compliance services. Activities K and L have a duration of 4 days each. Activity M provides staff resource it is dependent on Activity D. Activity M has a duration of 7 days. Activity N is the end node. It provides for training, testing and go-live preparation. Activity N is dependent on activities J, K, L, and M. Activity N has a duration of 7 days. 1|Page

Questions i) Create an activity list from the information provided. [7 Marks] ii) Draw an Activity on Arrow (AOA) diagram to show the relationships between the activities listed above .

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