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A project is in the knowledge transfer phase, and a few subject matter experts ( SMEs ) went to the client site for knowledge transfer.
A project is in the knowledge transfer phase, and a few subject matter experts SMEs went to the client site for knowledge transfer. The SMEs captured various process deviations without
sharing with the project team.
How can the project manager ensure knowledge transfer across the team?
Ask the project management office PMO to provide team members with realtime visibility for deviations and facilitate team members to resolve issues.
Ask the SMEs to share the knowledge transfer documents with all other members by placing the documents in the project management information system PMIS
Ask the project team to run a deviation log review meeting with the client, highlighting that the project may not be able to go live as scheduled.
Ask the project team to facilitate a lessons learned session during the project closure phase to incorporate this issue.
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