A Quality Circle is a group of workers who do the same or similar work, who meet regularly to identify, analyze and solve work-related problems. You have been drafted to lead your organisations Quality Circle mandated to improve organisational efficiency and effectiveness. On the basis of Jurans breakthrough concept, Ishikawas 7QC tools and JUSEs 7MP tools and relevant techniques; and, using a business-related example: a. Discuss in depth how you will help your Quality Circle to solve a very deep-seated and recurring customer-centric quality problem. Note: Youll be graded on the basis of problem complexity, and, the use of a vast plethora of tools and techniques (at least 10 of them) within a problem-solving continuum.