Answered step by step
Verified Expert Solution
Question
1 Approved Answer
A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information 91,000 Customer service training 364,000 Discounting room
A quality control activity analysis indicated the following four activity costs of a hotel.
Verifying credit card information | 91,000 |
Customer service training | 364,000 |
Discounting room rates due to poor customer service | 273,000 |
Reprinting customer invoices due to errors detected before given to customer | 182,000 |
Total | $910,000 |
Sales are $6,500,000 for the year. Prepare a cost of quality report.
Present percentage values to one decimal place.
Cost of Quality Report | |||
Quality Cost Classification | Quality Cost | Percent of Total Quality Cost | Percent of Total Sales |
Prevention | $ | % | % |
Appraisal | % | % | |
External Failure | % | % | |
Internal Failure | % | % | |
Total | $ | % | % |
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started