A quality control activity analysis indicated the following four activity costs of a hotel.

Verifying Credit Card Info.	$40,000
Custimer Service training	$20,000
Discounting room rates due to poor customer service	16,050
reprinting customer service due to erroes detected before given to customer	8,000
total	$84050

Sales are $750,000 for the year. Prepare a cost of quality report. Round your answers to one decimal place, if necessary.

(this is what ive gotten correct)

Quality cost classification	qulaity cost	% of total quality cost	% of total salws
prevention
appraisal
External Failure	$16,050	19.1	2.1
Internal Failure	8,000	9.5	1.1
	$84,050	100

(the empty boxes is what i got incorrect)