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A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information $62,100 Customer service training 248,400 Discounting room
A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information $62,100 Customer service training 248,400 Discounting room rates due to poor customer service 186,300 Correcting charges to customer invoices 124,200 Total $621,000 Sales are $6,900,000 for the year. Prepare a cost of quality report. Round your answers to one decimal place, if necessary." Cost of Quality Report Quality Cost Classification Quality Cost Prevention Appraisal Internal failure External failure Totals Percent of Total Percent of Quality Cost Total Sales % %
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