Question
A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms $197,925 Processing lost customer reservations 45,240 Rework
A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms $197,925 Processing lost customer reservations 45,240 Rework incorrectly prepared room service meal 22,620 Employee training 299,715 Total $565,500 Sales are $3,900,000. This information has been collected in the Microsoft Excel Online file. Open the spreadsheet, perform the required analysis, and input your answers in the question below. Open spreadsheet Prepare a cost of quality report. Round the percents of total quality cost to the nearest whole number and the percents of total sales to one decimal place. Cost of Quality Report Quality Cost Classification Quality Cost Percent of Total Quality Cost Percent of Total Sales Prevention $fill in the blank 2 fill in the blank 3 % fill in the blank 4 % Appraisal fill in the blank 5 fill in the blank 6 % fill in the blank 7 % Internal failure fill in the blank 8 fill in the blank 9 % fill in the blank 10 % External failure fill in the blank 11 fill in the blank 12 % fill in the blank 13 % Total $fill in the blank 14 fill in the blank 15 % fill in the blank 16 %
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