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A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information $352,000 Customer service training 264,000 Discounting room
A quality control activity analysis indicated the following four activity costs of a hotel.
Verifying credit card information | $352,000 |
Customer service training | 264,000 |
Discounting room rates due to poor customer service | 176,000 |
Correcting charges to customer invoices | 88,000 |
Total | $880,000 |
Sales are $8,800,000 for the year. Prepare a cost of quality report. Round your answers to one decimal place, if necessary.
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