a. Questions 5a and 5b relate to the categories you created in the first question of this assignment. Insert text boxes onto the project selection matrix below to organize your project categories (not each complaint) according to your understanding of how to solve the problem and potential business or customer impact. Keep in mind that the "good options" should be categories that would be good options for DMAIC process analysis, rather than solutions to problems you have identified. As this is a hypothetical example, assume: i. Your first category has high business/customer impact, but low understanding of how to solve. ii. Your last category has high understanding of how to solve, and high business/customer impact iii. One of the remaining categories is low on both criteria. iv. The remaining categories are moderate on both criteria