Question
A random work sample of operators taken over a 1,150-hour work month at Tele-Marketing, Inc., has produced the following results. On phone with customer 840
A random work sample of operators taken over a 1,150-hour work month at Tele-Marketing, Inc., has produced the following results.
| On phone with customer | 840 hours |
| Idle time | 220 hours |
| Personal time | 90 hours |
The percentage of time spent working = ______% (rounded to one decimal place).
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Supply Chain Logistics Management
Authors: Donald Bowersox, David Closs, M. Bixby Cooper
4th edition
78024056, 978-0078024054
