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A recent report on customer engagement highlights your company could lose $ 1 million in cash flow per year in perpetuity due to customer churn.
A recent report on customer engagement highlights your company could lose $ million in cash flow per year in perpetuity due to customer churn. The report also mentions you could reduce this loss to $ million per year if you invest $ million to make changes to your online streaming platform. If you companys Cost of Capital is what is the value of making the changes to the streaming platform?
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