A report published by the American Hospital Association (AH7) stated that "more than 60 percent of employers are experiencing tension between employees from different generations."

A. Explain three motivational strategies that a manager can use to effectively motivate and manage an intergenerational workforce.

B. In your opinion, which generation do you feel would be the most difficult to manage or motivate? Why? Describe the workplace traits and motivational preferences of this generational group.