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A response to a neutral message should be organized in which order? Question 46 options: a) (1) good news, (2) questions answered, (3) explanation, (4)

A response to a neutral message should be organized in which order? Question 46 options: a) (1) good news, (2) questions answered, (3) explanation, (4) good news reiterated in the closing b) (1) good

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