A ride at an amusement park is an example of a service operation where there is direct contact between the customer and server, but little variation in the service processneither the customer nor server has much discretion in how the service will be provided. As per the Service System Design Matrix, which type of service is being delivered? multiple choice On-site technology Face-to-face, total customization Buffered core Face-to-face, loose specs Face-to-face, tight specs