$.$ A rooms forecast includes which of the following?

a$.$ uses current data only

b$.$ is used only by the front office manager

c$.$ is not used when you have a PMS

d$.$ allows management to preview room sales and its effect upon the profit and

loss statement

e$.$ makes good use of current data

$11.$ Which strategy is not suggested in developing adoption of social media?

a$.$ Define long$-$term objectives and goals.

b$.$ Go to seminars on the topic to gain an understanding of the topic.

c$.$ Social media should be the anchor to a marketing plan.

d$.$ Work with a team