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A shared understanding of the key concepts and terminology of ITIL by organizations and individuals is critical to the effective use of this guidance to
A shared understanding of the key concepts and terminology of ITIL by organizations
and individuals is critical to the effective use of this guidance to address realworld service management challenges. Identify and discuss the key concepts and
terminology of ITIL.
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Data Mining Concepts And Techniques
Authors: Jiawei Han, Micheline Kamber, Jian Pei
3rd Edition
0123814790, 9780123814791
