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A similarity between conveying bad news electronically and sharing it face-to-face is that both forms _____. Group of answer choices reduce the potential for escalation
A similarity between conveying bad news electronically and sharing it face-to-face is that both forms _____. Group of answer choices reduce the potential for escalation of emotion prevent the misinterpretation of messages require empathy and tact provide the benefit of immediate feedback
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Hospitality Strategic Management Concepts And Cases
Authors: Cathy A Enz, Jeffrey S Harrison
2nd Edition
047008359X, 9780470083598
