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A single bay car wash with an exponential arrival rate and service time has cars arriving an average of 10 minutes apart, and an average

A single bay car wash with an exponential arrival rate and service time has cars arriving an average of 10 minutes apart, and an average service time of 4 minutes. The utilization factor is:

(a) 0.10 (b) 0.24 (c) 0.67 (d) 2.50 (e) none of the above

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