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A situational crisis emerges with the occurrence of uncommon and extraordinary events that an individual has no way of forecasting or controlling. Situational crises may
A situational crisis emerges with the occurrence of uncommon and extraordinary events that an individual has no way of forecasting or controlling. Situational crises may follow such events as terrorist attacks, automobile accidents, kidnappings, rapes, job loss, or sudden illness and death. The key to differentiating a situational crisis from other crises is that a situational crisis is random, sudden, shocking, intense, and often catastrophic.
Looking back on the crisis and discuss the following
- How does it now appear different than it was immediately after it happened?"
- Howwas thecrisis handledat the time by you? Thinking about what was done.
- Thinking about the crisis, what did and didn't work, and what you think about it now.
- Analyzewhat you would do differently if you had been given the opportunity.
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