A small local Plumbing company is struggling with the impact of social distancing that has been necessitated by the COVID 19 pandemic and the reduction of staff available. They are conducting a SWOT Analysis. Identify the category for each of the following items. (1: Strengths, 2: Weaknesses, 3: Opportunities and 4: Threats). 2 Emergency phone line can only be answered if an employee is in the office V Competitors have apps that allow online scheduling of appointments Set up Emergency phone line so it can be answered if an employee is working from home Competitors can handle emergency calls when employees are working remotely Set up Emergency phone line so it can be answered if an employee is working from home Competitors can handle emergency calls when employees are working remotely 1. Strength 3. Opportunity No ability to book appointments online for regular home service (not an emergency) 4. Threat