Question
A software company has a program that monitors and analyzes user key-strokes and mouse clicks to learn more about the way employees use their computer
A software company has a program that monitors and analyzes user key-strokes and mouse clicks to learn more about the way employees use their computer systems. The problem is that some users feel this is an unwarranted intrusion into their privacy, and they prefer not to be observed. Some even fear that the data would be used for other reasons, including performance appraisal. You are an IT consultant who has been hired to try and decide whether or not to use this software. Finally, you are thinking about the ethical issues that might be involved in this situation. What will you advise your client, and why?
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