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A software systems vendor sells a system that is very expensive and requires 7 times the cost of the software to implement. To change to

A software systems vendor sells a system that is very expensive and requires 7 times the cost of the software to implement. To change to a different vendor will cost their customers the same amount which most companies consider cost prohibitive to do immediately.
The implementation costs create ....
A) Switching costs which create barriers to entry
B) Barriers to Entry which reduces the threat of new entrants
C) New products for the company
D) Performance improvements
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