A special agency is responsible for approving construction permits for all the state healthcare related facilities. When the requests arrive, they await assignment to a reviewer (days to reviewer); then approved by the reviewer (approval period).

a)     Show the process map.

b)     On average how many permits are in approval period?

c)     On average how long does it take the agency to issue the permit (total time)?

d)     On average how many permits are with the agency (awaiting assignment and approval process)?

 

Review Date Number 1 2 3 4 5 6 7 8 9 9 10 11 WNF 12 13 14 567 15 16 17 18 ANHNN28 19 20 21 22 23 24 25 26 27 29 30 Days REC'D to Reviewer 1/3 1/4 1/5 1/6 1/6 1/6 1/9 1/9 1/9 1/10 1/10 1/11 1/12 1/12 1/17 1/17 1/17 1/17 1/17 1/17 1/19 1/25 1/25 1/26 1/30 1/30 2/1 2/2 2/6 2/6 0 2 3 37 2 8 3 3 0 1 6 5 1 8 6 0 0 33 3 1 6 1 9 9 0 5 26 5 5 Approval Period 14 8 11 11 10 15 10 13 31 15 12 11 28 24 16 2 2 41 1 32 16 3 18 42 63 47 27 84 84 84