A special agency is responsible for approving construction permits for all the state healthcare related facilities. When the requests arrive, they await assignment to a reviewer (days to reviewer); then approved by the reviewer (approval period).

a) Show the process map.

b) On average how many permits are in approval period?

c) On average how long does it take the agency to issue the permit (total time)?

d) On average how many permits are with the agency (awaiting assignment and approval process)?

Review Date Days Approval Number REC'D to Reviewer Period 1 1/3 0 14 1 2 1/4 8 2 3 3 3 1/5 11 4 1/6 37 11 5 1/6 2 10 6 1/6 8 15 7 1/9 3 10 1/9 3 13 9 1/9 0 31 1/10 1 15 w No co 1/10 6 12 1/11 5 11 1/12 1 28 14 1/12 8 24 15 1/17 6 16 16 1/17 0 2 17 1/17 0 2 18 1/17 33 41 19 1/17 3 1 20 1/17 1 32 21 1/19 6 16 22 1/25 1 3 23 1/25 9 18 24 1/26 9 42 25 1/30 0 63 26 1/30 5 47 27 2/1 26 27 28 2/2 5 84 29 216 5 84 30 2/6 5 84 Review Date Days Approval Number REC'D to Reviewer Period 1 1/3 0 14 1 2 1/4 8 2 3 3 3 1/5 11 4 1/6 37 11 5 1/6 2 10 6 1/6 8 15 7 1/9 3 10 1/9 3 13 9 1/9 0 31 1/10 1 15 w No co 1/10 6 12 1/11 5 11 1/12 1 28 14 1/12 8 24 15 1/17 6 16 16 1/17 0 2 17 1/17 0 2 18 1/17 33 41 19 1/17 3 1 20 1/17 1 32 21 1/19 6 16 22 1/25 1 3 23 1/25 9 18 24 1/26 9 42 25 1/30 0 63 26 1/30 5 47 27 2/1 26 27 28 2/2 5 84 29 216 5 84 30 2/6 5 84