A students online teams have been assigned, and they are awaiting the results of their work a presentation to be delivered online at the end of the week. On Friday before the presentation is due, they receive an e-mail from one of the members of Team Alpha complaining that the rest of the team is not showing up for planned discussions, and two members have not yet submitted research portions that were due on Monday. Team morale is apparently suffering.

• On reflection, what could the student have done before the start of the team projects to prepare their teams to go into action?
• What can they do now to try to salvage this situation? Mention research that has done into team structures, group dynamics, or other topics applicable to this situation.
• What internal conflicts could be expected to be found in Team Alpha? How might they resolve them?