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A study has determined that 6 0 % of the customers for MTTax simply require an EZ tax form . A new system was designed
A study has determined that of the customers for MTTax simply require an EZ tax form A new system was designed which separates the process into two areas one for routine EZ tax forms and another for all other tax forms The registration process takes of an hour The receptionist assigns customers to either an EZ form tax consultant or a tax consultant who handles all other types of tax returns On average it takes a tax consultant of an hour to complete an EZ tax form and on average it takes a tax consultant hours to complete all the other types of tax forms
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