a summary of the basic concepts of supply chain management. Describe the activities associated with logistics. Describe the types of risks supply chains face and ways to mitigate them. Describe how e-commerce has changed the role of supply chains. List and describe the important metrics used to measure supply chain performance, and be able to evaluate total supply chain costs and cash-to-cash conversion cycles. Describe how organizations are incorporating sustainability issues in managing their supply chains, and explain how manufactured goods recovery and reverse logistics work