Question
A supplier is solving a problem with a lot of anti-reflective glass that failed to meet design specifications. Which question is most likely to be
A supplier is solving a problem with a lot of anti-reflective glass that failed to meet design specifications. Which question is most likely to be asked by a DCMA supplier when using the Five Why's Principle to help define their problem with the lot?
- Why did the glass reflect the sun into the Soldier's eyes?
- Why wasn't the anti-reflective glass tested during the nighttime?
- Why did the Private crouch when holding the computer with defective glasses?
- Why did the Private's sunglasses not wrap around his eyes?
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Strategic Brand Management Building Measuring and Managing Brand Equity
Authors: Kevin Lane Keller
4th edition
9780273779414, 132664259, 273779419, 978-0132664257
