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A systems specialist has studied the workflow of clerks, all doing the same processing job. She has designed a new workflow layout for a clerical

A systems specialist has studied the workflow of clerks, all doing the same processing job. She has designed a new workflow layout for a clerical workstation and wants to compare average production (as measured by units assembled per hour) for the new method with production for the older method. Nine clerks are available for the test. After ample familiarization with the new station, each clerk is assigned a common task. The order of stations is randomized. Assuming the necessary assumptions are met, test the hypothesis that the new station facilitates a more productive work rate.

Workstation

1

2

3

4

5

6

7

8

9

Old-rate

66

77

65

73

84

82

72

71

74

New-rate

68

87

69

73

87

88

70

69

80

New-Old

+2

+10

+4

0

+3

+6

-2

-2

+6

Using alpha =0.01, we can conclude that the new workstation facilitates a faster work rate.

A. True

B. False

For the sample of nine clerks, the average increase in productivity was 2.25 units assembled per hour.

A. True

B. False

If the null hypothesis is correct, the probability of getting a sample mean larger than 3 units per hour is .0133 (or 1.33%).

A. True

B. False

The standard error of the mean for this test is measured in units assembled per hour.

A. True

B. False

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