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A Talent Acquisition Professional is looking for an effective way to assess the personality traits and characteristics of job applicants for a customer service role
A Talent Acquisition Professional is looking for an effective way to assess the personality traits and characteristics of job applicants for a customer service role in a customer contact center. They want a tool that allows candidates to provide selfassessments of their traits and preferences. Which of the following assessment methods would be most suitable for this purpose?
a
Structured behavioral interview
b
Situational judgment test
c
Reference check
d
Selfreport inventory SRI
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