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A taxpayer calls in distress, stating they have received a notice of violation for unpaid taxes, but they claim to have paid them already. How
A taxpayer calls in distress, stating they have received a notice of violation for unpaid taxes, but they claim to have paid them already. How should you handle this situation? A. Assume the taxpayer is mistaken and advise them to pay the notice. B. Listen to the issue and provide guidance. C. Disregard the taxpayer's claims and proceed as usual. D. Transfer the call to a different department for resolution
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