A team has had issues with behavior on an ongoing project, which is causing conflicts. As a result, the team is losing momentum and falling behind in its sprints.

How should the project manager handle this situation?

Control backlog assignments and reduce direct communications between team members.

Require team members experiencing the conflicts to take a day off from work.

Engage a counselor to reconcile the situation between the team members affected.

Revisit the ground rules and team communication protocols, and discuss what is happening.