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A user called to complain that she is unable to send print jobs to the shared workgroup printer near her cubicle from her Windows 7
A user called to complain that she is unable to send print jobs to the shared workgroup printer near her cubicle from her Windows workstation, you are in the first stage of troubleshooting the issue. What should you do
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Use the IPCONFIG RELEASE and IPCONFIG RENEW commands on her workstation to renew her DHCP lease.
Install the latest updates from Microsoft on the workstation.
Reinstall the printer driver for the printer on the workstation.
Use the PING command on her workstation to test communications with the printer.
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