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(a) What are the arrival rate and service rate in jobs per hour? (Round your answers to four decimal places.) ( lambda= ) ( mu=

image text in transcribed (a) What are the arrival rate and service rate in jobs per hour? (Round your answers to four decimal places.) \( \lambda= \) \( \mu= \) (b) Show the operating characteristics. (Round your answers to f image text in transcribed

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