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(a) What is the mean arrival rate in jobs per hour? (Round your answer to four decimal places.) per hour (b) What is the mean
(a) What is the mean arrival rate in jobs per hour? (Round your answer to four decimal places.) per hour (b) What is the mean service rate in jobs per hour? (Round your answer to four decimal places.) 
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Operations Management
Authors: William J Stevenson, Mehran Hojati
4th Canadian edition
978-1259270154, 1259270157, 978-0071091428
