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a. What is the probability that the system is empty? b. What is the probability that a customer must wait for service? c. What is

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a. What is the probability that the system is empty? b. What is the probability that a customer must wait for service? c. What is the average number of customers waiting for service in the queue? customer(s) d. What is the average wait time in the queue? hour(s) e. What is the average time spent in the system? hour(s)

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