A. What strategies can be used to improve claim submissions to reduce claim denials?

B. What strategies can be used to improve insurance reimbursement timing?

C. Are the companies from part 1 meeting those benchmarks?

D. Is there room for improvement?

E. What strategies would those companies employ to better meet those benchmarks?

Benchmarks - Days in Accounts Receivable - Entry Lag - Avg number of days from encounter to charge entry 048 hours - Charge Entry to date of bill release to Clearinghouse/Payer - 24-72 hours - Denial Rate - Less than 4% - Industry Overhead Comparison Other Useful Benchmarks - Percentage of insurance verified - 98% - Number of patients cleared (demographic \& insurance data necessary for claims processing prior to visit 90% - Error rates due to front-end billing - Less than 2% - Time of Service Collections \% Copayments 100% - Follow-up notes documented on the account