A. Why is it essential for an organization to actively manage and update its technology?

B. Answer the following considering the traditional control model:

1. Describe how a pizza delivery business might use standards and a control system to ensure that it is meeting customer expectations.
2. Provide a specific example of a standard that the pizza delivery company might set, how it will monitor results, and how it may take action based upon its evaluation of the results vs. the standards initially set.