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a). You are the operations manager of the Swire Coca-Cola Hong Kong bottling plant. You recently attended an open lecture by a Japanese expert; he

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a). You are the operations manager of the Swire Coca-Cola Hong Kong bottling plant. You recently attended an open lecture by a Japanese expert; he emphasized that in order to execute the Lean Manufacturing, the seven wastes (or termed as the 7 Mudas in Japanese) must be identified and removed. (Total 6 marks) 1. In your opinion, which one is the easiest to be implemented and maintained in your plant? Explain why. (3 marks) el 2. Select the one that you believe is most difficult to improve in your plant. Explain why. (3 marks) b). In a Just-in-time (JIT) operation system, people are doing their best to reduce the following three matters: () Reduce Inventory: (ii) Reduce Lot Size, and (iii) Reduce Setup Cost. You are invited to give your comments on them Discuss and give two reasons cach to support (or otherwise) their viewpoints. (Total 6- marks) c). There are four categories of cost of quality. (Total 8 marks) 1. What are these four? (2 marks) 2. Out of these four categories, one is difficult to assess its cost (or loss). Please illustrate with the case of (i) - Samsung Galaxy Note 7 battery issue in 2017 (3 marks) (ii) Boeing 737 MAX aircraft crashed cases in 2018 and 2019 (3 marks) 1984- 38 4 FL #9 (9)

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