AAA (American Automobile Association) does all of the followingexcept

Question options:

a)

provide information for handicapped travelers.

b)

offer reduced gratuity rates.

c)

pay for more than one-fourth of a hotel's room sales.

d)

encourage user input.

Thebestplace to build a commercial hotel is

Question options:

a)

in suburbs where shopping centers are located.

b)

close to a business community in an urban area.

c)

Both a and b

d)

None of the above

When referring to a bed and breakfast, the termzimmer freimeans

Question options:

a)

breakfast is served.

b)

tourist home.

c)

private bath available.

d)

room available.

Which of the following is necessary in determining the percentage of double occupancy?

Question options:

a)

Number of guest dinners sold per room

b)

Number of rooms available for sale

c)

Number of rooms sold

d)

Number of employees

Which of the following associations helps hotels count and measure?

Question 5 options:

a)

American Hotel and Lodging Association (AH&LA)

b)

International Hotel and Restaurant Association (IH&RA)

c)

American Hotel Measurement Association (IHMA)

d)

None of the above

Why is filling as many rooms with guests as possible beneficial to the hotel business?

Question 6 options:

a)

Vacant rooms are perishable.

b)

Increased sales mean an increase in ADR.

c)

None of the above

d)

All of the above

What type of lodging rarely charges double occupancy rates?

Question 7 options:

a)

Mom-and-pop motel

b)

Megaresort

c)

Casino

d)

Boutique hotel

What is normally included in the continental breakfast specific to the United States?

Question options:

a)

Coffee

b)

Deli meat

c)

Juice

d)

Cereal

Most hotels in the United States operate on which of the following plans?

Question options:

a)

American plan (AP)

b)

Modified American plan (MAP)

c)

European plan (EP)

d)

Continental plan (CP)

Which of the following is thebestday to rent a hotel room from the consumer perspective, because the occupancy rate is generally the lowest?

Question options:

a)

Weekends (Saturday and Sunday)

b)

Monday and Tuesday

c)

Wednesday and Thursday

d)

None of the above

Boutique hotels remain a popular place to stay because of their

Question options:

a)

urban location.

b)

classic, old-world style.

c)

planned meal system.

d)

low rates.

Which of the following is included in the modified American plan?

Question options:

a)

Meals

b)

Wine

c)

24-hour room service

d)

All of the above

Who would provide a governmental loan to a hotel?

Question options:

a)

American Hotel and Lodging Association (AH&LA)

b)

United States Department of Tourism (USDT)

c)

Small Business Association (SBA)

d)

None of the above

The termtrophy hotelrefers to a

Question options:

a)

very small inn.

b)

personal residence whose owner rents out rooms.

c)

hotel operated on the Bermuda plan.

d)

hotel that adds to the owner's reputation regardless of profit.

Which of the following type of guest (approximately two-thirds) usually stays in commercial hotels?

Question options:

a)

Businessmen/women

b)

Families

c)

Permanent guests

d)

Foreign visitors

Which of the followingbestdescribes the European plan (EP)?

Question options:

a)

The plan includes all meals in the rate quote.

b)

The plan includes only breakfast in the rate quote.

c)

The plan does not include meals in the rate quote.

d)

None of the above

What determines the class of a hotel?

Question options:

a)

Rate, service, employees per guest room

b)

Location, occupancy, employees per guest room

c)

Service, amenities, parking

d)

Amenities, rate, occupancy

Geographical location is as important to the _______ hotel as population is to the residential property.

Question 18 options:

a)

resort

b)

transient

c)

extended-stay

d)

apartment

The _______ of a hotel is measured by the number of available rooms.

Question options:

a)

profitability

b)

class

c)

size

d)

type

What are some of the typical features provided at extended-stay hotels?

Question options:

a)

Grocery outlets, office space, and laundry service

b)

Casinos, grocery outlets, and laundry service

c)

Exercise rooms, grocery outlets, and all-inclusive services

d)

All of the above