a)All big projects make use of project management techniques in order to control cost, budget and performance. Explain how could project management avoid delay and cost overrun in projects such as ECRL, KLRT or PNB118 (Merdeka Tower).

(20 marks)

b)Describe the importance of quality and the importance of 4M, man, machine, material and methods in determining product quality such as motor vehicles. You can use Proton, Perodua or other vehicle brands in your answer.