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ABC Company licenses proprietary software and provides service agreements to corporate customers. The company has examined product-line information for the company, and they are concerned

ABC Company licenses proprietary software and provides service agreements to corporate customers. The company has examined product-line information for the company, and they are concerned with sales to smaller firms. The data is ($thousands, 2012):

Company Big Firms Small Firms
Revenue:
License $200,000 $150,000 $50,000
Service 435,213 326,410 108,803
Total Revenue 635,213 476,410 158,803
Operating Expenses:
Cost of revenues 72,536 58,089 14,507
Research and development 281,081 140,541 140,540
Sales and marketing 150,000 112,500 37,500
Partners Life Insurance Premium 5,900 2,950 2,950
Provision for Bad Debts 32,541 24,406 8,135
Depreciation Expense 107,000 53,500 53,500
Amortization of Start-up Costs 3,250 1,625 1,625
Amortization of Organization Costs 5,750 2,875 2,875
General and administrative 100,000 50,000 50,000
Compensation - John
Company Big Firms Small Firms
Revenue:
License $200,001 $150,001 $50,001
Service 435,214 326,411 -10,388
Total Revenue 635,214 476,411 -20,586
Operating Expenses: -30785.001
Cost of revenues 72,537 58,090 -40,984
Research and development 281,082 140,542 -51,182
Sales and marketing 150,001 112,501 -61,381
Partners Life Insurance Premium 5,901 2,951 -71,579
Provision for Bad Debts 32,542 24,407 -81,778

On further inquiry, they found out that many of the shared expenses were simply allocated evenly between the two types of firms. Because of its apparent non-profitability, they want some advice as to whether to stop serving the small firm market. What would you recommend and why?

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