ABC, product lines are charged for call center support costs based on sales revenue Last year's summary data shows Product Product 1,000 Number of calls for information Average call length for information 3 minutes Number of calls for warranties Average call length for warranties 7 minutes Sales revenue 4,000 8 minutes 1,200 15 minutes $8,000,000 $5,000,000 300 ABC allocates call center support costs using a rate of 0 5% of sales revenue 2. Assume ABC decides to use the number of calls for information and for warranties to assign last year's support costs of S65,000 Compute the amount of call center support costs assigned to each product line under this revised ABC system. 3. ABC assigns bonuses based on departmental profits. How might the XYZ Products manager try to obtain higher profits for next year if support costs are assigned based on the average call length for information