Question
ABC Sports is a chain of health clubs operating in State XYZ at five different regions, Region 1, Region 2, Region 3, Region 4 and
ABC Sports is a chain of health clubs operating in State XYZ at five different regions, Region 1, Region 2, Region 3, Region 4 and Region 5. The top management of the company is interested to evaluate the impacts of various factors on their marketing strategy; in particular, this strategy consists of changing the terms of their offer to consumers, every month. These offer terms include several variables: current price, amount of time free on top of one year's membership, and guaranteed renewal price. The firm would also sometimes offer a referral programme, which would reward new members for bringing in other new members within their first month of membership.
In some months the firm would change the offer twice, rather than once; they observed that this seemed to bring in more new members because of the 'deadline effect'. Whenever customers made membership enquiries, they were told thatthe existing offer would be ending soon, and that the new offer would in some way be less favourable; either the price would go up, the amount of time free would be less, or the renewal price would go up.
By using many variables in the offer terms the firm was continuously able to have some 'special' on offer, either a low price, more time free or a low renewal price and to rotate these terms. As the deadline for the end of any offer drew near, the number of buyers increased. Thus, it seemed that having two 'close-outs in some months was a desirable strategy.
The top management of the company has hired you as the chief economist of ABC Sports health club. You are required to analyse the marketing strategies of the company and suggest few recommendations to the top management. Data on sales, price, amount of time free, renewal price, number of offers changesand incomes are obtained from the marketing's departmentand the statistic'sdepartment.Table 1 shows salesfor the five different ABC Sports health clubs in theyears2019 and2020.InTable 2, the values of different variables are shown for the time series data; the values are the same for all health clubs in five regions.
Table 1: Sales at ABC Sports Health Clubs (2019 - 2020)
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started