Ability to address file management complex issues and make recommendations.

Complex file management situations are issues with at least two $(2)$ of the following characteristics: multidimensional, sensitive$,$ confidential, affecting multiple partners or stakeholders, precedent setting or having an impact on service delivery, or having a potential for media coverage.

Choose one of the following questions you believe will provide the best opportunity to demonstrate your ability to address complex issues and make recommendations.

Your response should address the key indicators as described in the definition. It is not sufficient to simply repeat the key indicators. You must provide concrete and specific examples of actions that demonstrate this ability. Please indicate which question you select in your response.

Question $1$: Please describe a work situation $($internal or external to government$)$ where you demonstrated your ability to address complex issues and make recommendations.

How did you approach the situation or problem? What factors did you consider? How did you handle the situation or problem? What was the end result?